Editor's note
Enterprise Connect 2025, the largest business communications, customer experience (CX) and collaboration event in North America, takes place March 17-20 at Gaylord Palms Convention Center in Orlando, Fla.
This year's theme, "Charting Your Course," will explore strategies and tools to help attendees lead their teams into a digitally transformed and AI-powered future. It will cover trends and topics top-of-mind for IT leaders in the unified communications and CX markets, like security, AI's role and the latest software and hardware trends. IT leaders require strategies that ensure their investments meet today's business needs and anticipate future requirements as user and customer communication needs evolve.
Check out the news posted throughout the conference, with insights from industry leaders, experts and end-user organizations on where the UC and CX markets are and where they're headed.
1Pre-conference news and information
Enterprise Connect 2025 will cover a vast number of UCC and CX topics. Read up on last year's event as you prepare for this year's event.
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Article
Connected workspace apps improve collaboration management
Connected workspace software takes unified communications a step further by integrating project and task management and centralizing collaborative work management. Read Now
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Article
Generative AI in CX promises benefits, but obstacles remain
Generative AI promises to boost efficiency in CX, but businesses face adoption and compliance hurdles. Read Now
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Article
IT leaders curb GenAI enthusiasm at Enterprise Connect
IT leaders at Enterprise Connect expressed enthusiasm for GenAI experimentation in customer experience as well as circumspection that vendors should take on board. Read Now
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Article
Creating equity for women in communications and technology
Creating a more equitable workplace starts at the top. Female IT leaders at Enterprise Connect explain how to create a culture that supports women in communications. Read Now